The Plug

Shipping Policy
Shipping Providers:
We use Elta, Acs, and DHL for international shipping
Personal Data Collected:
We collect the following personal data: name, email, phone number, and address.
Purpose of Data Collection:
The personal data collected is used solely for shipping purposes.
User Rights:
Users cannot edit, access, or delete their personal data after submission.
Data Security:
We ensure the security of your data by processing payments through Stripe, a secure and trusted payment processor.
Shipping Locations:
We ship internationally.
Shipping Costs:
Shipping costs are calculated based on the weight of the order and the delivery location.
Delivery Times:
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Greece: Estimated delivery time is 3–5 business days.
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Outside of Greece: Estimated delivery time is 10–14 days.
Handling Times:
Orders are processed within 1–2 business days.
Tracking Information:
A tracking code will be provided to the customer once the order is accepted.
Customs/Duties:
Once the order is shipped, we are not responsible for any customs fees, duties, or other additional charges.